Just Cuts

Absolutely terrible hair cut. I went in with lovely long curly hair and asked for a trim just the ends off".I came out with half of my georgous curls on the floor and the rest hacked on my head.I can't believe how terrible it looks.Never using this service again."

The staff at Just Cuts Morley were wonderful.Jacquie cut my hair and was exactly what I asked for. Superb cut and restyle.Very difficult task for her as I just came from another hairdresser,who was rude to me. There was no cutting technique and my hair was left cut uneven and extremely bulky.Jacquie from Just Cuts had to even my hair out beforerestyling.Thank you Jacquie I will be back.Barb

My husband went there for a hair cut and we both were absolutely shocked with a result. He is usually not fussy with a haircut but to avoid a particular style that he doesn’t like, he shows a reference photo of haircut that he always goes with. Anyway hairdresser lady did see the picture and said she could do it with confidence. As a result, haircut looks so bad. Not a single thing looks like the reference picture!!! Needs to keep his hat on for a while cuz it’s embarrassingly bad.His hair thickness is all gone and forehead is exposed dramatically.Can’t believe he paid $39 for this.. she left most of the hair cuts on this neck and forehead too. especially we got major events to participate this week, very upset about how it turned out. Sorry but definitely not going back.

Had a nice experience this afternoon with the lovely Gina. I walked in (no previous appointment) and was asked if I could wait for half an hour, but ended up waiting 10 minutes only. Showed her a photo of the haircut, she did exactly what I wanted in 20 minutes.

i went in for a a small trim, some layers and face framing pieces. The back seems to be fine but the so called “face framing pieces” are absolutely appalling. They’re so uneven and choppy it literally looks like a 5 year old grabbed a pair of scissors and hacked at my hair.i had a few concerns whilst in the chair but wasn’t able to see the full disaster until i reached home. This was because my hair was soaking wet once the hair cut was finished and for a simple blow dry it was an extra $10 which thank god i didn’t pay. i got home and immediately styled it and was feeling a bit better as anything looks better when styled and the choppy pieces to the front of my hair were masked by the curls. The next day when the curls dropped tho is when i realised how truly bad the haircut was.i read reviews before i visited on this particular occasion as i was apprehensive about going in. i have events coming up so i wanted to make sure i was happy with my cut. I went in with my fingers crossed hoping that i wouldn’t have the luck that others had had. i have been to just cuts Morley a few times before and have always either left with it looking like nothing has happened to my hair or with what i received most recently where i’m left wishing it was the first option. They’re “some what” cheaper prices are what made me take the risk. Although for the service i got even that was too much.Although the ladies were nice, the lack of care when it came to my hair is very apparent. I do not recommend.

No star for this review. Very DISAPPOINTED for the service. One of my participants called Justcuts Morley to book an appointment and she was suggested to come to the salon and they would put her name down for a hair trim. She took a long way there and the staff made an appointment, the hair dresser S said they could make it at 2.30pm and asked her to come back in two hours. When she came back after 2 hours waited, the lady S told her there were booked out, could NOT do for her and said if my participant wanted to do today she had to wait for some more hours (until close the shop) or come another day. And also the lady pretended like there was no booking or phone call with this customer.It is NOT fair for her to trust and spend time to wait for NOTHING.My participant was very disappointed leaving the salon. She started crying and feeling anxious and depressed which are one of the emotions related to her disability and mental illness, she said IT’S NOT FAIR it’s not fair. I tried to reassured her, she wanted to come back and spoke up but the lady still denied to do for her even it’s the lady made and promised for the appointment. TERRIBLE customer service!If you could not have made it, PLEASE don’t promise or put specific name+time down. We appreciate your time and wonderful job but please don't treat customer like this. Thank you.

Ask to wait 20 min, wait for more than an hour and ask how long we need to wait, then one of the staff said that waiting is not their problem and they are two people only and can’t do more than they can. She was so rude and mean. People who came after us were called before us. I clearly see racism there. Well all the best for business owner. We were asked to come next day after waiting one and half hour. Never going there.

Extremely unhappy. My hair was quite long, past my bust when I went in to get a trim only. I sat down and told the lady that I was really happy with my length and specifically said that I wanted as little of a trim as possible, all the same length with no layers. The lady was not very friendly and quite rude. She began cutting with zero care, without even showing me how much she was going to cut off. Trusting in what I thought was an experienced hair dresser, I did not want to question her “expertise”.Once she got to the front, I was completely shocked and on the verge of tears instantly when I saw that she had cut about 5 inches off, my hair was now just below my shoulders… I then expressed to her how short it was, in which she confidently told me I still had “plenty of length”. I was in so much shock I paid and walked straight out to my car and completely broke down with how unhappy I was.I got home, dried and attempted to style my hair in hopes it wasn’t as bad as I thought, it was worse. It was butchered, so choppy and so uneven.I went back in the next day to express my concerns, spoke to the manager in which I was told that “This must have been what I asked for”, refused all responsibility and told me “I can’t give you a refund and I can’t glue it back on”. They did offer to try and fix it however, my trust was gone and I did not want them to touch it again. The next day I went elsewhere and paid for extensions because of their incompetence and how unhappy I was. Disgraceful.

I’ve visited Just cuts Galleria multiple times and have always been happy with the service and results. Today I wasn’t.I went in to get about 5cm chopped off and walked out with closer to 10cm gone. I placed too much trust in the lady looking after me and didn’t realise that she didn’t even check with me to make sure the amount she was cutting was correct.She started at the back of my head, so I didn’t realise the error until it was too late. When she got around to the front I mentioned that it was too short to which I received a “I’m just cutting off what you asked for” response, blaming me for the mistake.I’m terrified of conflict so I sat there trying to find a way to love the shorter look, and trying not to cry. I paid for the cut and walked out only to cry in the car.I’m embarrassed with how short my hair now is, but I’m also embarrassed for the crew at Just cuts. To be honest, I don’t even know what to do now, I hate it and I’m embarrassed to be in public looking like this.Just Cuts, you need to do better, the service & the customer service I received today was abysmal.